Privacy Policy

Loopcraft ("we", "us", "our") operates the website at loopcraftx.pro and provides online AI development education programmes in Thailand. We are committed to handling personal data responsibly and transparently, in keeping with applicable Thai data protection law (the Personal Data Protection Act B.E. 2562, "PDPA") and good international practice.

This Privacy Policy applies to all visitors, enquirers, and enrolled learners who interact with our website or services. By using our site or submitting a contact form, you acknowledge that you have read and understood this policy.

We collect personal data in the following ways:

Information you provide directly

• Full name
• Email address
• Phone number (optional)
• Message content submitted via our contact form
• Course or programme preferences where indicated

Information collected automatically

• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website address
• Cookie identifiers (see the Cookies section below)

Legal basis for processing

• Consent — when you tick a box, submit a form, or accept cookies
• Legitimate interests — for improving our website and communicating about our courses
• Contract performance — when you enrol in a programme

We retain contact enquiry data for up to 24 months and enrolled learner data for up to 5 years, after which it is securely deleted unless a legal obligation requires us to keep it longer.

• To respond to enquiries and provide information about our learning programmes
• To process enrolments and deliver course materials
• To send relevant updates about your programme (not unsolicited marketing)
• To improve the design and content of our website through anonymised analytics
• To comply with legal and regulatory requirements
• To detect and prevent fraud or misuse of our services

We do not sell your personal data to any third party, nor do we use it for automated profiling or decision-making that significantly affects you.

• All data is transmitted over encrypted HTTPS connections
• Access to personal data is limited to staff who need it to perform their role
• We use password-protected systems with role-based access controls
• We conduct periodic reviews of our data handling practices
• In the unlikely event of a data breach, we will notify affected individuals and the relevant authority within the timeframes required by the PDPA

We use cookies to make our website work correctly and to understand how visitors use it. Cookies are small text files stored on your device.

• Essential cookies — required for basic site functionality; cannot be disabled
• Analytics cookies — help us understand visitor behaviour in aggregate
• Preference cookies — remember your settings between visits
• Marketing cookies — used where applicable for relevant advertising

You can manage cookie preferences at any time via our Cookie Policy page.

Under the PDPA and related legislation, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your personal data where there is no overriding reason for us to keep it
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdrawal of consent — withdraw any consent you have given at any time, without affecting the lawfulness of prior processing
• Complaint — lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your rights have been infringed

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website may contain links to external resources, tools, or platforms. We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any external services you visit.

Our courses are designed for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted data to us, please contact us at [email protected] and we will remove it promptly.

We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we update the "Last Updated" date at the top of this page. Continued use of our website after any update constitutes acceptance of the revised policy. For significant changes, we will make reasonable efforts to notify registered learners by email.